G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting how easy it is to access case information quickly. One user mentioned, "I find Smokeball to be very user-friendly and enjoy how everything about a case is readily available," which significantly enhances productivity.
Users say that Tabs3 Software offers a robust Matter Manager feature, which allows for quick access to essential information. A user praised it by stating, "I love the Matter Manager because it has all the info I need quickly," making it a strong choice for small to medium firms.
Reviewers mention that Smokeball's initial setup is straightforward, with one user noting, "The software is easy to use and easy to learn, which made the initial setup very straightforward." This ease of implementation is a significant advantage for firms looking to minimize downtime during transitions.
According to verified reviews, Tabs3 Software has a strong reputation for its extensive reporting capabilities, with users appreciating the variety of ways to view data and billing. One long-time user remarked, "There’s a vast array of reports and different ways to view your data and billing," which can be crucial for firms needing detailed insights.
Users highlight that Smokeball's document management features are particularly effective, with one reviewer noting how it preloads client details when drafting legal documents, saving time and reducing manual entry. This feature is a game-changer for efficiency in document preparation.
Reviewers indicate that while Tabs3 Software has a solid support system, Smokeball outshines it with higher ratings for quality of support. Users have noted Smokeball's support as "very responsive," which can be vital for firms that rely on timely assistance for their software needs.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
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MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
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